Gabrijela Vratarić is Sales Manager and licensing specialist at CITUS d.o.o. With years of experience in technology companies in the sales segment, communication with partners and customers, with an emphasis on using IT everyday business and business process improvement. By working in Microsoft she has gained insight into the latest trends and effects of implementing IT solutions in a variety of business environments. She transmitted her knowledge through a series of workshops and trainings she held for both her team members and Microsoft solution users. She has been the holder of the prestigious MVP title for Office Servers and Services.