Tomislav is an IT Professional with more than 20 years of experience, Microsoft MVP for Office Apps and Services, and Microsoft Certified Trainer. He is working in WorldBank in Zagreb as IT Analyst. Highly skilled in managing IT departments, processes, and projects. Proficient in Manufacturing (food, metal), Healthcare, and logistics. Helping businesses become more efficient and effective with optimal use of IT people, process, and technology resources. Lecturer on many conferences in Croatia and abroad (Advanced Technology Day, Windays, MSNetworks, KulenDayz, MS Sinergija, Collaboration Summit, Office 365, and SharePoint Conference) and IT communities in Croatia, Bosnia and Herzegovina, Serbia, etc. Community User Group Lead for EDU IT Pro and IT Pro in Zagreb [Croatia]. Great experience in Software Asset Management. ISO 20000/27001 Lead Auditor and ITIL v4 certified. Born and live in Zagreb.